I drive a 200 mile round trip to buy and service my cars at Dick Dyer & Associates. They are the best in the Carolinas.
Terry M. |
I just wanted to say thanks to Mitch for all of his help last week when I brought in my wife's E320 for some repairs. Mitch was very helpful and made quick arrangements for a loaner and coordinated the repairs without any
hassles. Hopefully, we will work with Mitch the next time we bring our car in.
Thanks,
R. P. |
Outstanding service. Exceeded expectations. Extremely pleasant experience which was carried through with competence on behalf of the dealership. With the caliber of assistance I have received I will continue to buy cars only from Dick Dyer as I have no need, reason, or desire to shop anywhere else.
Just would like to say that this is the type of service which will keep me buying cars from the Dick Dyer Mercedes dealership. Both Hunt and Terry expediated helping me with my vehicle. What could have potentially been a huge hassle for me was instead handled with the greatest of ease through the teamwork of these representatives. There is nothing I can recommend to improve the impeccable service and treatment rendered. Thank you.
A. B. |
Kenny Burton was very courteous, patient, and provided excellent customer service. He showed us several vehicles and explained the features of each vehicle. He did not pressure us to purchase a vehicle. He displayed a willingness to ensure that all our needs were met. He followed up with us after the purchase of the vehicle to ensure that we did not have any unanswered questions. We were impressed with his level of professionalism and honesty.
D. R. |
I was pleased at the length everyone went to help me get vehicles situation. They sent the salesperson all the way to Sumter, SC...about an hour away to pick up my truck as a trade in. Then I goofed up on the mileage and told them that there was more on the truck than there really was. They had a driver meet me at the front gate with the paperwork...another 45 minute drive....one way! I really appreciate the service.
D. M. |
On our trip to Florida, we had to have our MB flat bedded to your agency. Your Service Manager, Joe Tischer, and mechanic Terry Price were kind enough to stay after closing time to service our auto se we could continue on our trip.
Thank you for the special service.
J. B. |
This is a quality dealership. I live in Charleston, SC and choose to drive 1 3/4 hours to use this dealership because of their outstanding reputation and service. They are that much better than my local dealership!
D. G. |